Approx 18 months ago I splashed some money on pebble watch. I needed it because of my work, basically needed some small device to filter messages from network monitoring systems but I don’t like to carry mobile nor switched on ringer on my phone. Pebble seems to be decent choice as it’s crowd funded startup and potentially different approach, different standards…
Not really. Embedded life span (or planned obsolescence) is still pretty much industry standard. I had many examples from daily life: HP printers designed as disposable (or we can take you arm and leg for cartridges thank you), Whirpool washing machine, which “accidentally” broke after 18 months of use. Beforehand we been offered opportunity to extend warranty, and the part which broke was quite conveniently placed heater ;-). I can give more and more examples like that. Don’t think too much – just consume, broken? – throw it away and replace with new better model.
So I was surprised when conversation with pebble support ended like that:
JUL 21, 2016 | 10:20AM PDT
Thank you for your email. Sorry to hear about the issues with your watch. From your description, it doesn’t sound like we’re able to troubleshoot the issue. Unfortunately, we can’t offer you a replacement unit as the warranty period has expired. For details about warranty coverage please visit: https://www.pebble.com/legal/warranty
While we can’t replace your Pebble under warranty in this circumstance, we can offer you a discount on the purchase of a new watch. If you are interested, let us know and we will provide you with a promotional link for 25% off any non sale-priced items on our website. Thank you for your understanding.
Despite warm regards I’m feeling like that:
I didn’t follow for a while Steven Wilson solo career (Porcupine Tree), but this is something special in my opinion. This piece is in every detail perfect. You might be not a fan of “prog rock” but his is must-see piece. Hats off and many thanks.
Steven Wilson: “Amongst the hundreds of songs I have written over the years Routine has a very special place. It’s a deeply sad story of loss and denial, but at its conclusion the clouds lift and there is acceptance at least. Having worked with her on 3 previous videos, I knew as soon as I wrote it that it was perfect for Jess to do something amazing with. Even then nothing prepared me for the organic beauty and power of the film she made, a painstaking labour of love that took her months to produce. When we play the song live I look out into the audience and see people swept away with emotion at the combination of music and animation. To find poetry and beauty in sadness is a wonderful thing I think.”
Steven Wilson – Routine (Hand. Cannot. Erase.) from Kscope on Vimeo.
Nice article from Henry Blodget “We need better capitalism” strongly recommended. I think that this might be one of (many) early birds. Nah! just kidding we consume too much to think, we’re too soft and “overentertained” to change anything. 😉 Anyway nice read.